012 755 3990

Corner Jean Avenue and Shelanti Street, Centurion, 0163, South Africa

©2016-2019 BY ARTEM TRAINING

Courses and Skills Development Programs

Our training solutions incorporate soft and critical skills and are designed to improve skill levels, performance, productivity and motivation levels.

All training interventions are customisable to meet your specific business needs.

 

 

 

All our facilitator's are suitably qualified subject matter experts with relative experience at an appropriate level. This experience offers our clients the benefit of working with experts who know the business and can provide strong anecdotal evidence and analogies to support strong learning and development practice.

All training material is customisable to meet your specific business requirements, the additional learning material that we use to customise the program for you, is free of charge and will not compromise the quality of the training material or delivery thereof. Feedback is provided to your executive team upon completion of each training intervention.

Artem Training and Skills Development Interventions include:

  • Accredited Learnership Programs ranging from six to twelve month interventions

  • Accredited Skills Programs ranging from one to three month interventions

  • Public Training Workshops

  • On Site Training Workshops for Groups

  • Soft Skills Training

  • Distance Learning Certificate CoursesWe believe that training should add value to each learner as well as the organisation as a whole and as such we customise training interventions to meet your business goals and are aligned to your overall business strategy including:

We believe that training should add value to each learner as well as the organisation as a whole and as such training interventions are customised to meet your business goals and are aligned to your overall business strategy. Artem Training has implemented a strict Quality Assurance Program which exceed's SETA requirements including: 

  • Outcomes based methodologies are utilised throughout our interactive learning sessions.

  • Formative assessments are designed to ensure the learner's progress

  • Summative assessments are conducted for accredited qualifications.

  • Mentors are appointed for every group to guide each learner through their portfolio of evidence (POE) or any assignments that are to completed by each learner.

  • Artem Training offers a variety of web based learner resources for programs where an assignment or portfolio of evidence is required for submission.

  • Learner Training Manuals are provided to all learners and where necessary Learner Workbooks with ample provision for notes and classroom activities as well as Learner POE guides are provided to ensure that each learner has a valuable reference tool that can be revisited long after the training intervention has been completed.

While we have an extensive library of courses and training material our most popular interventions include:

  • Access and use information

  • Apply basic knowledge of statistics

  • Apply health and safety to a work area

  • Basic business calculations

  • Business behaviour

  • Business ethics

  • Business intelligence, understanding mis

  • Business management

  • Chain store operations

  • Checkout operator – till

  • Coaching and mentoring

  • Communication

  • Consumer behaviour

  • Convey dangerous goods by road

  • Creative problem solving

  • Customer interaction

  • Customer relationship and service management

  • Dangerous goods and transportation by road

  • Dealing with difficult people

  • Delegation

  • Demonstrate understanding of rational and irrational numbers and number systems

  • Develop a plan to enhance team performance

  • Demonstrate knowledge of products in own area of operation in a wholesale and retail environment

  • Dispatch and receiving clerk – computerised department

  • Dispatch and receiving clerk – distribution centre

  • Dispatch and receiving clerk – retail store

  • Dispatch clerk – distribution centre

  • Dispatch clerk – retail store

  • Dispute resolution

  • Email etiquette

  • Effective communication

  • Effective interviewing

  • Effective leadership and culture

  • Effective management decision making

  • Effective presentation skills

  • Effective team leadership

  • Emotional intelligence

  • Finance for non-financial management

  • Fundamentals of supply chain management

  • Hospitality management

  • Human resources management

  • Induction – how to

  • Industrial cleaning

  • Industrial relations

  • Interact with customers

  • Interviewing skills

  • Introductions to windows

  • Life skills at work

  • Leadership and culture

  • Maintain and adapt oral/signed communication

  • Maintain a safe and secure wholesale and retail environment

  • Maintain the stock room

  • Marketing management

  • Mark merchandise and maintain displays

  • Management decision making

  • Management introduction

  • Managing people effectively

  • Meeting management

  • Merchandise management

  • Microsoft office

  • Motivate and build a team

  • New venture creation

  • Office administration

  • One on one training

  • Operations management

  • Outlet management

  • Performance management

  • Planning

  • Practical retail maths

  • Presentation skills

  • Process payment at a pos

  • Professional business behaviour

  • Project management introduction

  • Public sector supply chain management

  • Receptionist skills

  • Receive stock

  • Receiving clerk – distribution centre

  • Receiving clerk – retail store

  • Record transactions       

  • Recruit and select candidates to fill defined positions

  • Reference checking

  • Sales management

  • Sales assistant – retail sales advisor

  • Self confidence at work

  • Self-leadership

  • Selling skills

  • Scheduling

  • Shelf packer – general merchandiser and stock counter

  • Shelf packer – general

  • Shelf packer – safety

  • Shelf packer – stock room

  • Smme business skills programme

  • Smme corporate identity

  • Smme business operating manuals

  • Social media for business

  • Stock count management

  • Store management

  • Store person – stock counter

  • Store person – stockroom

  • Supply chain management

  • Telephone skills and etiquette

  • The core concepts of the retail industry

  • Theft fraud and safety controls

  • Till operator

  • Time management

  • Train the trainer: one on one, on the job training

  • Turnaround strategy

  • Use language and communication effectively

  • Use mathematics to investigate and monitor the financial aspects of personal and community life

  • Visual merchandising

  • Warehouse management

  • Wholesale and retail operations

  • Workplace effectiveness

  • Work with a range of patterns and functions and solve problems

  • Write/present for a defined context